BrancoSoft logoBrancoSoft

Taxi & Mobility / Web and mobile booking workflows

Avis India logo

Avis India Mobility Booking Platform

Supported mobility booking experiences for chauffeur-driven rides, airport transfers, offers, and app-led customer engagement.

Avis India Mobility Booking Platform

Client

Avis India

Avis India logo

Product Stakeholder

Client Product Team

Website

https://www.avis.co.in/

Industry

Taxi & Mobility

Platform

Web and mobile booking workflows

Timeline

Mobility product delivery

Team Structure

Web, mobile, backend, QA, and product specialists: developers, designers, QA, DevOps, and project manager

Technologies

React, Node.js, Mobile APIs, Payments, Cloud

01

Project Overview

Avis India provides luxury car rentals, chauffeur-driven journeys, airport transfers, corporate mobility, and app-led booking experiences.

02

Business Context

The platform needed clear booking flows for pickup, drop, rental type, offers, customer support, and app engagement.

03

Problem Statement

Mobility booking products require dependable scheduling, route inputs, offers, app continuity, corporate workflows, and customer communication.

04

Architecture Overview

The booking experience connected customer web and mobile touchpoints with ride, offer, account, and support workflows through API-led product journeys.

05

Delivery Scope

BrancoSoft supported booking journey design, web and app workflows, offer-led engagement paths, QA, and operational product flows.

06

Confidentiality Notes

Internal booking data, partner workflows, corporate account details, and roadmap information should remain confidential unless approved by the client.

Challenges

What had to be solved.

The product needed to work across live hospitality operations where downtime, slow sync, and disconnected workflows directly impact revenue.

6

critical delivery risks mapped

01

Pickup and drop workflow clarity.

02

Rental type selection.

03

Offer and promotion presentation.

04

App continuity for bookings.

05

Corporate travel support.

06

Reliable booking state handling.

Solution

How BrancoSoft delivered the platform.

Delivery system
1

Structured ride booking flows.

2

Designed mobile-friendly booking screens.

3

Supported offer and app engagement modules.

4

Improved customer support touchpoints.

5

Validated booking paths through QA.

6

Supported scalable mobility workflows.

Product Features

Capabilities built into the product.

Platform scope
01

Ride booking

02

Airport transfer

03

Outstation journeys

04

Offer discovery

05

App download flows

06

Corporate travel

07

Customer support

08

Booking state handling

Timeline

Milestones from discovery through scale.

A structured delivery roadmap kept product decisions, engineering progress, QA, and launch readiness moving together across every phase.

7

delivery phases

01

aligned product path

Discovery

Phase 1

Clarify goals, users, systems, risks, and success metrics.

Strategy

Phase 2

Shape the roadmap, architecture, budget, and delivery model.

Design

Phase 3

Prototype flows, interfaces, design systems, and validation loops.

Development

Phase 4

Build in focused sprints with clean engineering and visibility.

QA Testing

Phase 5

Test function, accessibility, security, performance, and edge cases.

Deployment

Phase 6

Release through stable CI/CD, monitoring, and rollback planning.

Scale & Support

Phase 7

Improve, optimize, and extend the product as adoption grows.

Results

Business impact delivered.

The platform moved from concept to an operational product ecosystem with measurable improvements across transactions, outlet management, and customer experience.

Impact summary

6 outcome areas

Impact 01

Cleaner mobility booking journey

Impact 02

Improved app-led engagement

Impact 03

Better corporate travel workflows

Impact 04

More reliable booking states

Impact 05

Scalable offer-led experiences

Impact 06

Stronger customer support access

Review from Product Stakeholder

Avis India logo

BrancoSoft helped structure mobility booking workflows into a clean digital product experience.

Product Stakeholder, Avis India

Awards & Recognition

Proof signals clients can trust.

Top Rated on Clutch logo

Top Rated on Clutch

Verified capability signal

Recognized by GoodFirms logo

Recognized by GoodFirms

Verified capability signal

CMMI Level 5 Standards logo

CMMI Level 5 Standards

Verified capability signal

ISO 27001 Security Compliance logo

ISO 27001 Security Compliance

Verified capability signal

500+ Products Delivered logo

500+ Products Delivered

Verified capability signal

Trusted Worldwide by Startups & Enterprises logo

Trusted Worldwide by Startups & Enterprises

Verified capability signal

Testimonials

What clients say about working with BrancoSoft.

A scrolling selection of Clutch-style feedback on communication, project management, product quality, and technical flexibility.

Founder & CEO, SWOOPOS avatar

Lee Nazari

Founder & CEO, SWOOPOS

Hospitality POS platform

BrancoSoft helped us bring a complex hospitality POS ecosystem together across mobile apps, backend systems, APIs, admin panels, and customer-facing experiences.

Digital Product Owner, easyFood avatar

Gurpreet Singh

Digital Product Owner, easyFood

Online food ordering platform

The BrancoSoft team understood the product flow quickly and helped structure ordering, restaurant workflows, and customer journeys into a scalable digital platform.

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