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Overview

What role does customer support and maintenance play?

For a client who has invested in a custom-made product, the support team plays a vital role. It’s the point of contact for the client and the development team. Whenever a client has a grievance or an issue, then the first responder is the support team. It becomes the responsibility of the team to relay the client’s message to the development cell.

Below are some of the core responsibilities of the support cum maintenance team.

  • Maintains the client’s grievance record
  • Finds the vulnerabilities and resolves them
  • Continuous engagement with the client
  • Regular update of client-specific requirement

The above are some of the roles that an ideal support cum maintenance team aspires to achieve.

Brancosoft- Dedicated maintenance & support team for increasing reliability!

At Brancosoft, we provide you with reliable support and maintenance for your product

One of our missions at Brancosoft is to provide our clients with excellent maintenance. This results in the robustness of the product and it becomes more reliable for the users.

We have a dedicated team, that focuses on increasing the reliability of the product by providing top-notch maintenance services.

  • Excellent reliability
  • Constant communication
  • Instantaneous updates
  • Robust product
  • Quick loopholes detection
  • Dedicated team

Advantages of Maintenance/Customer Support

  • Increases product reliability
  • In constant touch with the support
  • Frequent updating of records
  • Product robustness increases
  • Easy detection of vulnerabilities
  • Teams dedicated to the domain
  • Full scanning of custom-product
  • Quick redressal of grievance
Service

Our Services

We think big and have hands in all leading technology platforms to provide you wide array of services.

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Welcome to Brancosoft

Why Choose Brancosoft

Our company is known for providing optimum services that are reliable and cost effective. We have expertise in our domain and a lot to offer.

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Reliable service in house team

A competent team that produces reliable results and services.

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Trusted by people like you

Our clients are like you who showed faith in our competency.

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Complete technical competency

We provide technical solutions to your challenges or mission.

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Friendly and cordial in nature

As a client, you’ll experience friendly and warm support from us.

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Excellent quality delivered on time

Project deployed is of the highest quality and deadlines met on time.

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Effective and continuous communication

Constant communication for better clarity to the client.

Let's Start a New Project Together

What our clients say about Brancosoft.

Over 1200+ Satisfied Clients and Growing

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Or call us now +91 982 194 7948

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