Overview
What role does customer support and maintenance play?
For a client who has invested in a custom-made product, the support team plays a vital role. It’s the point of contact for the client and the development team. Whenever a client has a grievance or an issue, then the first responder is the support team. It becomes the responsibility of the team to relay the client’s message to the development cell. Below are some of the core responsibilities of the support cum maintenance team.
Maintains the client’s grievance record
Finds the vulnerabilities and resolves them
Continuous engagement with the client
The above are some of the roles that an ideal support cum maintenance team aspires to achieve.
If your have any Questions
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Capturing Our Success Stories
The team at Brancosoft is one of the most dedicated team I have ever seen. They push themselves to reach clients expectations be it for time deadlines or delivering the output with quality. They are indeed dedicated to their work..
Tanvir Ali
VP- Rekhta
"I’m impressed with BrancoSoft communication and how they manage and operate everything."
Nazar Ponochevnyi
Founder & CEO, Harmix
Many organizations focus only on delivering the project. But with my experience with Brancosoft you get an awesome service even after delivering the project. They are really nice people..
Chad Hawkins
Founder - chadhawkins.com
The team at Brancosoft is one of the most dedicated team I have ever seen. They push themselves to reach clients expectations be it for time deadlines or delivering the output with quality. They are indeed dedicated to their work..
Patrick Dosier
Dir, California Association of Pest Control Advisers (CAPCA)
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If you’re looking for a company that creates apps for wearables, then you’ve come to the right place. We have a niche for creating such apps as we’ve got a ton of experience.
Brancosoft- Dedicated maintenance & support team for increasing reliability!
At Brancosoft, we provide you with reliable support and maintenance for your product
One of our missions at Brancosoft is to provide our clients with excellent maintenance. This results in the robustness of the product and it becomes more reliable for the users. We have a dedicated team, that focuses on increasing the reliability of the product by providing top-notch maintenance services.
- Increases product reliability
- In constant touch with the support
- Frequent updating of records
- Product robustness increases
- Easy detection of vulnerabilities
- Teams dedicated to the domain
- Full scanning of custom-product
- Quick redressal of grievance
Why Choose Us?
Reliable service in house team
A competent team that produces reliable results and services.
Trusted by people like you
Our clients are like you who showed faith in our competency.
Complete technical competency
We provide technical solutions to your challenges or mission.
Excellent quality delivered on time
Project deployed is of the highest quality and deadlines met on time.
Friendly and cordial in nature
As a client, you’ll experience friendly and warm support from us.
Effective and continuous communication
Constant communication for better clarity to the client.
